Question: Why should I become a subscriber to Plum Emergency Medical Service?
Answer: Your paid subscription can save you hundreds of dollars. Subscribers receive a 50% discount on any out-of-pocket expenses (e.g., deductibles, co-pays, etc.) related to medically necessary emergency ambulance service, provided by Plum EMS to the closest appropriate medical facility. Your support also helps us be here for you.
Question: How much does it cost to subscribe to Plum EMS?
Answer: The rates are $15.00 for an individual, $25.00 for a family, and $40.00 for business. The subscription covers Plum residents or businesses who reside at the address submitted to Plum EMS. The subscription coverage runs from February 15, 2018, to February 15, 2019.
Question: Do I need a subscription if I have health insurance?
Answer: Yes! Most insurance companies do not pay 100% of an ambulance invoice. Many people have deductibles, and co-pays you are required to pay in agreement with your insurance provider. Your paid subscription assures that you will receive a 50% discount on any balance on your invoice after your insurance carrier makes payment. Also, keep in mind, that non-subscribers are responsible for full amount of any and all applicable ambulance charges, which can exceed $1,000.00 per ambulance trip.
Question: I thought Plum EMS wrote off 100% of my co-pay and deductibles?
Answer: Due to rising co-pays and high deductible insurance trends. Plum EMS was faced with either substantially increasing the cost of the subscription or attempt to recover some revenue from subscribers who use the ambulance. We believe that this is the best way to proceed, with the 50% discount program saves subscribers hundreds of dollars.
Question: What is not covered by a subscription?
Answer: Non-emergency transports from home to doctors’ offices, hospital discharge to home or rehab facilities. Plum EMS will make recommendations for services that provide the nonemergency transports that will facilitate your needs. Financial contracts are between the Private Ambulance service and the patient.
Question: What are the services I receive if I subscribe?
Answer: As a subscriber, you will receive 50% off any balance of an ambulance invoice, deductible, or co-pay not covered by your insurance company.
Every subscription receives (2) free CPR classes, or recertification per year an $80.00 value. These courses are held every 3rd Thursday of the month. Call 412-793-4801 for information.
Wheelchair transport to medical facilities, which typically is not covered by insurance.
There is a cost for dispatching an ambulance. If a patient elects not to go to an emergency room following care and treatment, the dispatch & evaluation fee of $175.00 is waived for members. The limit is three free per year.
Lift Assist is a service provided when a patient needs assistance following a minor slip from chair or bed to the floor. First, patients are evaluated, and should they refuse transport to a hospital; Plum EMS will waive the first six lift assist fees of $75.00. The limit is six free per year.
Question: What should I do if I receive a check from My Insurance Company?
Answer: There are times your insurance company will send payment for Plum EMS directly to you. Please contact our office, 412-793-4801. This will ensure your account is posted, and any balances will be adjusted appropriately. Failure to forward or make payment will result in legal action being initiated, and subscription agreement terminated. The full amount of invoice will be made the responsibility of the patient or guardian.
Question: Is a Plum EMS subscription tax deductible?
Answer: The $15.00, $25.00, and $40.00 cost is NOT tax deductible, but any additional donation is tax deductible. It is also much appreciated by the Paramedics and Emergency Medical Technicians of Plum EMS.
Question: Can I pay my subscription and /or ambulance invoice online?
Answer: Yes, under “Subscribe” you may chose options for payment using PayPal. PayPal also allows you to pay electronically with a PayPal account, or using your own personal credit card information. Payments can also be made to our business office at 412-793-4801 M – F, 9am to 4pm.
Question: What is PayPal?
Answer: PayPal is the world’s most popular “middleman service” for online purchasing. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer (SSL) with an encryption key length of 128 –bits. Before you even register or log into the PayPal site, our server checks that you’re using an approved browser - one that uses SSL 3.0 or higher.
PayPal servers sit behind an electronic firewall and are not directly connected to the internet, So your private information is available only to authorized computers. Once your information reaches the PayPal site, it resides on a heavily server guarded both physically and electronically. You can read more about PayPal here.